We're here to help you get the most out of MODA AI. Choose the best way to reach us based on your needs.
General Support:
info@aibrandsolutions.in
Response time: Within 24 hours
Critical Issues Only:
Kushal Chudiwala: kchudiwala@gmail.com
Use only for urgent technical problems affecting your store operations.
Response time: Within 4 hours
To help us resolve your issue quickly, please include:
Company: AI Brand Solutions
Developer: Kushal Chudiwala
Location: Mumbai, Maharashtra, India
Business Hours: Monday-Friday, 9:00 AM - 6:00 PM IST
| Issue Type | Response Time | Resolution Target |
|---|---|---|
| Critical (App Down) | 4 hours | 24 hours |
| High (Feature Issues) | 24 hours | 3 business days |
| Medium (General Support) | 24 hours | 5 business days |
| Low (Questions) | 48 hours | 7 business days |
Most issues can be resolved by ensuring your images meet our quality guidelines: clear lighting, uncluttered background, and proper garment display.
We're committed to providing excellent support for MODA AI users.